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Business Packages



= Included

= Feature Not Available With Selected Package

= Feature Available With Package for Additional Fee


Features

Term

Onboarding

IT Services and Support

Remote Support

On-Site Support

AntiVirus/AntiMalware/Ransomware Protection

Hard Drive Encryption

Content Filtering

System Backups

Remote System Monitoring

Automated Performance Tuning

System Updates/Patch Management

Technology Training

On-Site Quarterly Business Review

Enhanced Security and Compliance

Dark Web Scans

Dark Web Monitoring - 3 Domains

Phishing Simulations

Security Awareness Training

Security Policies and Procedures

Cyber Insurance

Yearly HIPAA Risk Assessment

Microsoft 365

Windows 10 Professional OS License

Outlook Email/Calendar for Desktop and Mobile

Microsoft Office Applications

Microsoft Teams

OneDrive

Email Antivirus

Email Encryption

Spam Filtering

Intune Device Management

User and Mailbox Management

Microsoft 365 Multi-Cloud Backups

Two Factor Authentication

Managed Print

Multifunction Printer (Print/Copy/Scan/Fax)

Toner/Printer Consumables (Excluding Paper)

Printer Support and Maintenance

Voice

Desk Phone for Each User

iPhone/Android Softphone App

Conference Phone

5 Company/Group Phone Numbers

Extra Phone Number for Each User

Domestic Calling

International Calling

eFax

Voicemail to Email

Auto Attendant

MFP Fax Adaptor 

Managed Network

Firewall Hardware

Switch Hardware

Wireless Hardware

Internal and Guest Wireless Networks

Network Firmware Updates/Patch Management

Network Monitoring and Management

Domain Management - DNS/Registration Renewals

Cabinet

UPS

Laptops

Premium Business Class Laptop/Dock

2 x 27 inch Monitors

Wireless Keyboard/Mouse

Remote Office Kit (Additional Dock, Monitor, and Keyboard/Mouse)

On-Site Support/Hardware Replacement from Manufacturer

Cloud Servers

Virtual Server with 2 CPU, 1 GB RAM, 10 GB HD (Upgrades Available)

Linux OS (Windows Server Available)

Server Backups

AntiVirus/AntiMalware/Ransomware Protection

Hard Drive Encryption

Remote System Monitoring

Automated Performance Tuning

System Updates/Patch Management

Cloud Firewall and Network Management

Business Basic

business

basic

Month to Month

One Month Service Fee

2 Hours per Month (Pooled)

$150/hr billed in 15 minute increments

(1 hour minnmum)

4 Weeks Retention

4 Weeks Retention

4 Weeks Retention

business standard

business standard

One Year

One Month Service Fee

Unlimited

Unlimited

12 Weeks Retention

12 Weeks Retention

3 Domains Included

12 Weeks Retention

business premium

business premium

Three Year, Then Yearly

One Month Service Fee

Unlimited (Priority)

Unlimited (Priority)

Perpetual Retention

Perpetual Retention

3 Domains Included

Perpetual Retention

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