Business Packages
Features
Term
Onboarding
IT Services and Support
Remote Support
On-Site Support
AntiVirus/AntiMalware/Ransomware Protection
Hard Drive Encryption
Content Filtering
System Backups
Remote System Monitoring
Automated Performance Tuning
System Updates/Patch Management
Technology Training
On-Site Quarterly Business Review
Enhanced Security and Compliance
Dark Web Scans
Dark Web Monitoring - 3 Domains
Phishing Simulations
Security Awareness Training
Security Policies and Procedures
Cyber Insurance
Yearly HIPAA Risk Assessment
Microsoft 365
Windows 10 Professional OS License
Outlook Email/Calendar for Desktop and Mobile
Microsoft Office Applications
Microsoft Teams
OneDrive
Email Antivirus
Email Encryption
Spam Filtering
Intune Device Management
User and Mailbox Management
Microsoft 365 Multi-Cloud Backups
Two Factor Authentication
Managed Print
Multifunction Printer (Print/Copy/Scan/Fax)
Toner/Printer Consumables (Excluding Paper)
Printer Support and Maintenance
Voice
Desk Phone for Each User
iPhone/Android Softphone App
Conference Phone
5 Company/Group Phone Numbers
Extra Phone Number for Each User
Domestic Calling
International Calling
eFax
Voicemail to Email
Auto Attendant
MFP Fax Adaptor
Managed Network
Firewall Hardware
Switch Hardware
Wireless Hardware
Internal and Guest Wireless Networks
Network Firmware Updates/Patch Management
Network Monitoring and Management
Domain Management - DNS/Registration Renewals
Cabinet
UPS
Laptops
Premium Business Class Laptop/Dock
2 x 27 inch Monitors
Wireless Keyboard/Mouse
Remote Office Kit (Additional Dock, Monitor, and Keyboard/Mouse)
On-Site Support/Hardware Replacement from Manufacturer
Cloud Servers
Virtual Server with 2 CPU, 1 GB RAM, 10 GB HD (Upgrades Available)
Linux OS (Windows Server Available)
Server Backups
AntiVirus/AntiMalware/Ransomware Protection
Hard Drive Encryption
Remote System Monitoring
Automated Performance Tuning
System Updates/Patch Management
Cloud Firewall and Network Management
Business Basic
business
basic
Month to Month
One Month Service Fee
2 Hours per Month (Pooled)
$150/hr billed in 15 minute increments
(1 hour minnmum)
4 Weeks Retention
4 Weeks Retention
4 Weeks Retention
business standard
business standard
One Year
One Month Service Fee
Unlimited
Unlimited
12 Weeks Retention
12 Weeks Retention
3 Domains Included
12 Weeks Retention
business premium
business premium
Three Year, Then Yearly
One Month Service Fee
Unlimited (Priority)
Unlimited (Priority)
Perpetual Retention
Perpetual Retention
3 Domains Included
Perpetual Retention